This program is designed for the professional who is relatively new to professional sales. Success in sales depends on your ability to understand buyer-focused selling behaviors, how to influence the buying decisions of others, and responding effectively to the buyer’s needs. The completion of this certificate program will establish you as a sales professional who not only can move through the sales process but make dynamic business presentations and a master of the negotiation pr
Courses included in certificate
- Building Strong Customer Relationships (Includes Simulation)
- Communicating Clearly
- Customer Service: Customer Relationship Management (Includes Simulation)
- Customer Service: Increasing Sales via Service (Includes Simulation)
- Dynamic Business Presentations
- Mastering Cold Calls
- Preparing to Negotiate
- Presenting Your Ideas Effectively (Includes Simulation)
- Qualifying Sales Prospects
- Sales Negotiation 1: Preparing to Negotiate (Includes Simulation)
- Sales Negotiation 3: Negotiating an Agreement (Includes Simulation)
- Sales Territory Management 1: Understanding Your Territory
- Sales Territory Management 2: Organizing Your Time
- Selecting the Solution for a Problem (Includes Simulation)
- Solving Problems Logically (Includes Simulation)
- Telephone Sales Skills
- Understanding & Using Contracts