Patient Gratitude
My 91-year-old mother has been going to the same primary care doctor for 10 years. Over the years, the CMA (AAMA) at the office has become an important part of my mom’s care. Not only is she incredibly compassionate, friendly, and thorough, but she also has a knack for getting my mom to open up. Whenever the doctor asks my mom how she’s doing, she always says, “Fine.” But when the CMA (AAMA) talks with her, my mom often reveals how she’s really f...
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