STATE APPROVALS AND CONTACT INFORMATION FOR STUDENT COMPLAINT PROCESSES

• ALABAMA

  Alabama Commission on Higher Education
  P. O. Box 302000 Montgomery, AL 36130-2000
  https://ache.edu/ACHE_Reports/Forms/SARA/StudentComp.pdf (PDF)

• ALASKA

  Alaska Commission on Postsecondary Education
  P.O. Box 110505 Juneau, AK 99811-0505
  customer.service@alaska.gov

  Alaska Office of Attorney General Consumer Protection
  Unit 1031 W. Fourth Avenue, Suite 200
  Anchorage, AK 99501
  
  attorney.general@alaska.gov
  http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf (PDF)
  
  Bryant & Stratton College is exempt from authorization under AS 14.48 because it is an online institution and does not have a physical presence in Alaska. Pursuant to 20 AAC 17.900(a)(12), physical presence of a facility, faculty, or staff within the state.

• ARIZONA

  Arizona State Board for Private Postsecondary Education
  1400 W. Washington Street Room 260
  Phoenix, AZ 85007
  https://ppse.az.gov/complaint

• ARKANSAS

  Arkansas Higher Education Coordinating Board
  Arkansas Department of Higher Education
  114 East Capitol Ave Little Rock, AR 72201
  ADHE_Info@adhe.edu

  http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form

  Arkansas State Board of Private Career Education
  501 Woodlane, Suite 312S
  Little Rock, AR 72201
  sbpce@arkansas.gov
  http://www.sbpce.arkansas.gov/complaint-process

  Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of any institution, course or degree program. Such certification merely indicates that certain minimum standards have been met under the rules and regulations of institutional certification as defined in Arkansas Code §6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution.

• CALIFORNIA

  California Bureau of Private Postsecondary Education
  P.O. Box 980818
  W. Sacramento, CA 95798-0818
  bppe@dca.ca.gov
  http://www.bppe.ca.gov/forms_pubs/complaint.pdf (PDF)

• COLORADO

  Colorado Department of Higher Education
  1560 Broadway, Suite 1600
  Denver, Colorado 80202
  https://highered.colorado.gov/filing-student-complaint

• CONNECTICUT

  Connecticut Department of Higher Education
  61 Woodland Street
  Hartford, CT 06105-2326
  info@ctdhe.org

  Connecticut Department of Consumer Protection
  165 Capitol Avenue Room 110
  Hartford CT 06106
  mailto:trade.practices@ct.gov
  http://www.ct.gov/dcp/lib/dcp/pdf/statementcpfr-2_rev_8-06_edited1106.pdf (PDF)
  Consumer Complaint Hotline: (800) 842-2649

• DELAWARE

  Delaware Higher Education Office
  Carvel State Office Building, 5th Floor
  820 N. French Street
  Wilmington, DE 19801-3509
  dheo@doe.k12.de.us

  Delaware Attorney General Consumer Protection
  Wilmington 820 N. French Street 5th Floor
  Wilmington, DE 19801
  consumer.protection@state.de.us

• DISTRICT OF COLUMBIA

  District of Columbia Office of the State
  Superintendent of Education
  Education Licensure Commission
  810 First Street, NE 9th Floor
  Washington, DC 20002
  https://osse.dc.gov/sites/default/files/dc/sites/osse/publication/attachments/Due%20Process%20Hearing%20Request%20Form%20%28English%29_0.pdf (PDF)

• FLORIDA

  Florida Commission on Independent Education
  325 W. Gaines Street Suite 1414
  Tallahassee, FL 32399-0400
  Commissioner@fldoe.org
  http://www.fldoe.org/policy/cie/file-a-complaint.stml

• GEORGIA

  Georgia Nonpublic Postsecondary Education Commission
  2082 E Exchange Pl. #220
  Tucker, GA 30084-5334
  http://rules.sos.state.ga.us/GAC/392-5-.06

• HAWAII

  Hawaii State Board of Education
  P.O. Box 2360
  Honolulu Hawaii 96804
  ocp@dcca.hawaii.gov
  http://hawaii.gov/dcca/ocp/consumer_complaint

• IDAHO

  Idaho State Board of Education
  Attn: State Coordinator for Private Colleges and Proprietary Schools
  650 West State Street
  P.O. Box 83720 Boise, ID 83720-0037

• ILLINOIS

  Illinois Board of Higher Education
  431 East Adams,2nd Floor
  Springfield, Illinois 62701-1404
  info@ibhe.org
  Institutional Complaint Hotline: (217) 557-7359

  Illinois State Board of Education
  100 N. 1st Street
  Springfield, Illinois 62777
  https://www.isbe.net/

  Illinois Attorney General Consumer Fraud Bureau
  500 South Second Street
  Springfield, IL 62706
  http://www.illinoisattorneygeneral.gov/about/email_ag.jsp
  http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf (PDF)
  Consumer Fraud Hotline: (800) 243-0618

• INDIANA

  Indiana Commission on Proprietary Education
  Attn: Director of Regulatory Compliance
  302 W Washington Street, Room E201
  Indianapolis IN 46204
  http://www.in.gov/cpe/files/sf39280-complaint.pdf (PDF)

  Bryant & Stratton College is authorized by the Indiana Board of Propietary Education, 101 W. Ohio Street, Suite 670, Indianapolis, Indiana 46204-1984.

• IOWA

  Iowa Student Aid Commission
  603 E. 12th Street
  5th Floor
  Des Moines, IA 50319
  mailto:info@iowacollegeaid.gov
  https://www.iowacollegeaid.gov/sdrf-start

• KANSAS

  Kansas Board of Regents
  1000 SW Jackson Street
  Suite 520
  Topeka, KS 66612-1368
  http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf (PDF)

• KENTUCKY

  Kentucky Council on Postsecondary Education
  1024 Capital Center Dr #320
  Frankfort, KY 40601-7512
  Kentucky Board of Proprietary Education
  911 Leawood Drive
  Frankfort, KY 40601-3319
  http://www.kcpe.ky.gov/forms/FormtoFileaComplaint.pdf (PDF)

  Office of the Attorney General
  Capitol Suite 118v
  700 Capitol Avenue
  Frankfort, Kentucky 40601-3449
  consumer.protection@ag.ky.gov
  https://secure.kentucky.gov/formservices/AttorneyGeneral/ConsumerComplaintForm

• LOUISIANA

  Louisiana Board of Regents
  P.O. Box 3677
  Baton Rouge, LA 70821-3677
  https://regents.louisiana.gov/assets/LeAnn/LA_SARA_Institutional_Application_Process.pdf (PDF)

• MAINE

  Maine Department of Education
  Complaint Investigator
  23 State House Station
  Augusta, ME 04333-0023
  jonathan.braff@maine.gov

  Maine Attorney General
  Consumer Protection Division
  6 State House Station
  Augusta, ME 04333
  http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml

• MARYLAND

  Maryland Higher Education Commission
  839 Bestgate Road, Suite 400
  Annapolis, MD 21401-3013
  http://www.mhec.state.md.us/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf (PDF)

  Maryland Attorney General
  Consumer Protection Division
  200 St. Paul Place
  Baltimore, MD 21202
  consumer@oag.state.md.us
  https://web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=MUGeneral.htm
  Consumer Protection Hotline: (410) 528-8662

• MASSACHUSETTS

  Massachusetts Board of Higher Education
  One Ashburton Place
  Room 1401
  Boston, MA 02108
  
  

• MICHIGAN

  Michigan Department of Labor & Economic Growth
  Office of Postsecondary Services
  Proprietary School Unit Staff
  201 N. Washington Sq.
  Lansing, MI 48913
  http://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf (PDF)

• MINNESOTA

  Minnesota Office of Higher Education
  1450 Energy Park Drive, Suite 350
  St. Paul, MN 55108-5227
  http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

  Minnesota Attorney General’s Office
  1400 Bremer Tower
  445 Minnesota Street
  St. Paul, MN 55101
  https://www.ag.state.mn.us/Office/Forms/ConsumerAssistanceRequest.asp

  Bryant & Stratton College, Online is registered as a private institution with the Minnesota Office of Higher Education pursuant to Minnesota Statutes, sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.

• MISSISSIPPI

  Mississippi Commission on College Accreditation
  3825 Ridgewood Road
  Jackson, MS 39211-6453

  Mississippi Commission of Proprietary Schools and College Registration
  3825 Ridgewood Road
  Jackson, MS 39211-6453

  Consumer Protection Division
  Office of the Attorney General
  State of Mississippi
  P.O. Box 22947
  Jackson, Mississippi 39225-2947
  http://www.ago.state.ms.us/index.php/contact
  https://www.ago.state.ms.us/divisions/consumer-protection/consumer-complaint-form/

• MISSOURI

  Missouri Department of Higher Education
  205 Jefferson Street
  P.O. Box 1469
  Jefferson City, MO 65102-1469
  info@dhe.mo.gov

• MONTANA

  Montana Board of Regents
  Office of Commissioner of Higher Education
  Montana University System
  2500 Broadway Street
  P.O. Box 203201
  Helena, MT 59620-3201

  Montana Office of Consumer Protection
  2225 11th Avenue
  P.O. Box 200151
  Helena, MT 59620-0151
  contactocp@mt.gov
  https://dojmt.gov/consumer/consumer-complaints/

• NEBRASKA

  Nebraska Coordinating Commission for Postsecondary Education
  P.O. Box 95005
  Lincoln, NE 68509-5005

  Nebraska Department of Education
  Investigations Office
  301 Centennial Mall South
  P.O. Box 98987
  Lincoln, NE 68509-4987
  https://www.education.ne.gov/cc/complaint-form/

  Nebraska Attorney General
  Consumer Protection Division
  2115 State Capitol
  Lincoln, NE 68509
  https://protectthegoodlife.nebraska.gov/file-consumer-complaint Consumer Protection Hotline: (800) 727-6432

  In Nebraska, an institution does not need approval to offer courses or programs that are entirely online with no physical presence in the state.

• NEVADA

  Nevada Commission on Postsecondary Education
  3663 East Sunset Road
  Suite 202
  Las Vegas, Nevada 89120
  
  

• NEW HAMPSHIRE

  New Hampshire Postsecondary Education Commission
  3 Barrell Court #300
  Concord, NH 03301-8531
  https://www.education.nh.gov/parents-and-students/appeals-and-mediation

• NEW JERSEY

  New Jersey Commission on Higher Education
  P.O. Box 542
  Trenton, NJ 08625
  nj_che@che.state.nj.us

  New Jersey Department of Labor and Workforce Development
  1 John Fitch Plaza
  P.O. Box 110
  Trenton, NJ 08625-0110
  schoolapprovalunit@dol.state.nj.us
  https://www.nj.gov/labor/forms_pdfs/edtrain/Conflict%20Resolution%20Questionnaire.pdf (PDF)

  New Jersey Division of Consumer Affairs
  124 Halsey Street
  Newark, New Jersey 07102
  http://www.nj.gov/oag/ca/complaint/ocp.pdf (PDF)

• NEW MEXICO

  New Mexico Higher Education Department
  2048 Galisteo
  Santa Fe, NM 87505
  http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx

• NEW YORK

  New York Office of College and University Evaluation
  New York State Education Department
  5 North Mezzanine
  Albany, NY 12234
  ocueinfo@mail.nysed.gov
  http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

  New York Bureau of Proprietary School Supervision
  New York State Education Department
  99 Washington Avenue, Room 1613 OCP
  Albany, New York 12234

  New York State Department of State
  Division of Consumer Protection
  Consumer Assistance Unit
  5 Empire State Plaza - Suite 2101
  Albany, New York 12223-1556
  https://www.dos.ny.gov/consumerprotection/form/complaintform1.asp

• NORTH CAROLINA

  North Carolina Community College System Office of Proprietary Schools
  200 West Jones St.
  Raleigh, North Carolina 27603
  http://www.nccommunitycolleges.edu/proprietary-school-students

  North Carolina Consumer Protection
  Attorney General’s Office
  Mail Service Center 9001
  Raleigh, NC 27699-9001
  https://ncdoj.gov/file-a-complaint/consumer-complaint/

• NORTH DAKOTA

  North Dakota Department of Career and Technical Education
  State Capitol - 15th Floor
  600 E. Boulevard Ave. Dept. 270
  Bismarck, ND 58505-0610
  cte@nd.gov

  North Dakota Consumer Protection Division
  Office of Attorney General
  Gateway Professional Center
  1050 E Interstate Ave. Suite 200
  Bismarck, ND 58503-5574
  https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints/general-complaint

  Bryant & Stratton College Online has been granted official exemption status in North Dakota from March 26, 2014-March 26, 2015.

• OHIO

  Ohio State Board of Career Colleges and Schools
  35 East Gay Street, Suite 403
  Columbus, OH 43215-3138
  http://scr.ohio.gov/LinkClick.aspx?fileticket=%2bwaKHWPRAH8%3d&tabid=68

  Ohio Board of Regents
  30 East Broad Street, 36th floor
  Columbus, OH 43215-3414

  Ohio Attorney General
  Consumer Protection Section
  30 E. Broad St., 14th floor
  Columbus, OH 43215-3400
  http://www.ohioattorneygeneral.gov/Files/Forms/Forms-for-Consumers/ConsumerComplaintForm3292012-pdf (PDF)

• OKLAHOMA

  Oklahoma State Regents for Higher Education
  655 Research Parkway
  Suite 200
  Oklahoma City, OK 73104

  Oklahoma State Board of Private Vocational Schools
  3700 Classen Boulevard
  Suite 250
  Oklahoma City, OK 731182864

  Oklahoma Office of the Attorney General
  Consumer Protection Unit
  Attn: Investigative Analyst
  313 NE 21st Street
  Oklahoma City, OK 73105
  http://www.oag.ok.gov/Default.aspx?shortcut=consumer-protection&__m=18

• OREGON

  Oregon Office of Degree Authorization
  1500 Valley River Drive
  Suite 100
  Eugene, OR 97401

  Oregon Department of Education
  Private Career Schools Office
  255 Capitol Street NE
  Salem, OR 97310-0203
  http://www.oregon.gov/highered/Documents/HECC/PCS/ComplaintProcedure(H).pdf (PDF)

  Oregon Attorney General
  Financial Fraud/Consumer Protection Section
  1162 Court St. NE
  Salem, OR 97301-4096
  https://justice.oregon.gov/consumercomplaints/OnlineComplaints/OnlineComplaintForm/en

• PENNSYLVANIA

  Pennsylvania Department of Education
  333 Market Street
  Harrisburg, PA 17126-0333

  Office of Attorney General
  Bureau of Consumer Protection
  14th Floor, Strawberry Square
  Harrisburg, PA 17120
  https://www.attorneygeneral.gov/submit-a-complaint/consumer-complaint/

• PUERTO RICO

  Puerto Rico Council on Higher Education
  PO Box 1900
  San Juan, PR San Juan, PR
  00910-1900 00910-1900

  Puerto Rico Department of Justice
  PO 9020192
  San Juan, Puerto Rico
  00902-0192 00902-0192

• RHODE ISLAND

  Rhode Island Board of Governors for Higher Education
  Shepard Building
  80 Washington Street
  Providence, RI 02903

  Rhode Island Department of Attorney General
  Consumer Protection Unit
  150 South Main Street
  Providence, RI 02903
  https://riag.wufoo.com/forms/q1851amb1bdd4d5/

• SOUTH CAROLINA

  South Carolina Commission on Higher Education
  1333 Main Street, Suite 200
  Columbia, SC 29201
  http://www.che.sc.gov/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf (PDF)

• SOUTH DAKOTA

  South Dakota Board of Regents
  306 E. Capitol Ave, Suite 200
  Pierre, SD 57501-2545

  South Dakota Office of Attorney General Division of Consumer Protection
  1302 E. Hwy 14 Suite 3
  Pierre, SD 57501-8053
  https://consumer.sd.gov/complaintform.aspx

• TENNESSEE

  Tennessee Higher Education Commission
  404 James Robertson Parkway
  Suite 1900
  Nashville, TN 37243
  https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html

• TEXAS

  Texas Workforce Commission
  Career Schools and Colleges - Room 226-T
  101 East 15th Street
  Austin, Texas 78778-0001
  http://www.twc.state.tx.us/files/jobseekers/csc-401a-student-complaint-form-twc.pdf (PDF)

  Texas Higher Education Coordinating Board
  1200 E. Anderson Lane
  Austin, Texas 78752

  Office of the Attorney General
  Consumer Protection Division
  P.O. Box 12548
  Austin, TX 78711-2548
  https://www.oag.state.tx.us/consumer/complaintform.pdf (PDF)

  Bryant & Stratton College is not regulated in Texas under Chapter 132 of the Texas Education Code.

• UTAH

  Utah Division of Consumer Protection
  160 East 300 South
  Salt Lake City, Utah 84111
  consumerprotection@utah.gov
  http://consumerprotection.utah.gov/complaints/index.html

• VERMONT

  Vermont Department of Education
  State Board of Education
  120 State Street
  Montpelier, VT 05620-2501

  Vermont Attorney General’s Office
  109 State Street
  Montpelier, VT 05609-1001

• VIRGINIA

  State Council of Higher Education for Virginia
  101 N. 14TH St.
  James Monroe Building
  Richmond, VA 23219
  communications@schev.edu
  https://www.schev.edu/index/students-and-parents/resources/student-complaints

• WASHINGTON

  Washington Higher Education Coordinating Board
  917 Lakeridge Way P.O. Box 43430
  Olympia, WA 98504-3430
  dainfo@hecb.wa.gov
  https://wsac.wa.gov/student-complaints

  Washington Workforce Training and Education Coordinating Board
  128 10th Avenue SW
  P.O. Box 43105
  Olympia, WA 98504-3105
  workforce@wtb.wa.gov
  https://www.wtb.wa.gov/private-career-schools/school-complaints/

  Washington State Office of the Attorney General
  1125 Washington Street SE
  P.O. Box 40100
  Olympia, WA 98504-0100
  https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject=Consumer %20Protection
  https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

• WEST VIRGINIA

  West Virginia Higher Education Policy Commission
  1018 Kanawha Blvd E., Ste 700
  Charleston, WV 25301-2800

  Community and Technical College System of West Virginia
  1018 Kanawha Blvd. E., Ste. 700
  Charleston, WV 25301

  West Virginia Office of the Attorney General
  Consumer Protection Division PO Box 1789
  Charleston, WV 25326-1789
  https://ago.wv.gov/consumerprotection/Documents/General%20Complaint%20%28electronic%29.pdf (PDF)

• WISCONSIN

  Wisconsin Educational Approval Board
  30 W. Mifflin St., 9th Floor P.O. Box 8696
  Madison, WI 53708
  eabmail@eab.state.wi.us
  https://dsps.wi.gov/Pages/SelfService/FileAComplaint.aspx

• WYOMING

  Wyoming Department of Education
  2300 Capitol Avenue
  Hathaway Building, 2nd Floor
  Cheyenne, WY 82002-0050

  Attorney General’s Office
  123 Capitol Building
  200 W. 24th Street
  Cheyenne, WY 82002