Mastering Emotional Intelligence Awareness and Skills

This module introduces the core components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management and their importance in effective leadership. Participants will assess their own emotional patterns, explore how their behavior impacts others, and practice strategies for self-regulation, including adaptability and emotional control. Through applied activities, learners will develop skills in empathy, active listening, and socially aware communication to strengthen team interactions. The course also focuses on building trust, collaboration, and positive emotional climates using principles such as the “Magic Ratio.” By the end, participants will be prepared to lead with greater emotional clarity, resilience, and interpersonal effectiveness.

This course is offered via live webinar and will not be recorded.