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As a case manager, you may have several job titles over the course of your career,
such as social worker or community service manager. If you enjoy helping others get
through difficult times, have a compassionate heart, and a mind that can handle
critical thinking tasks, this field may be ideal for your talents. Also, with a job
outlook for growth at
11% (much higher than the average)
the employment opportunities now and in the future are vast.
A case manager uses their knowledge and understanding of health services and client
care to help others remain as functional and healthy as possible. They provide
guidance and advice, determine the type of help needed, assist the individual in
finding this help, create treatment or recovery plans, and keep tabs on the
individual’s progress. Case Managers typically work alongside psychologists, social
workers, and other individuals in the health and human service authority industry.
These professionals may provide care for the elderly who need in-home care services
along with those recovering from substance abuse. Other clients served by case
managers include individuals with disabilities, hospice patients, and those who are
chronically ill. It’s also possible to gain employment as a specialized case
manager, which includes treatment specialists, medical social workers, and
As a case manager, you perform work with the idea that optimizing an individual’s
ability to function not only benefits them, but their community, friends, and
family, too. Some case managers may specialize in working with a specific
population, such as adolescents who have developmental disabilities or with adults
who have a substance abuse problem. They may also work in a setting where the types
of clients served varies greatly.
While some case management roles are the same regardless of the setting, such as
educator, assessor, and patient advocate, some other functions are particular to the
setting. There are a multitude of workplaces that case managers may find themselves,
To find success as a case manager, you need to understand what your responsibilities
are. However, your tasks may vary based on the setting you work in. Below are some
examples of what your role could look like across various settings in the health and
human services industry.
If you work in a clinic, physician’s office, or another pre-acute setting, the role
will be geared toward prevention, with case managers taking on or coordinating tasks
For case managers in a hospital setting, the jobs they may take on include:
For those working in the field of acute inpatient rehabilitation, some job roles
According to information from the U.S. Bureau of Labor Statistics, the employment
for those working as case managers, in many fields, including the area of public
health, is expected to grow very fast over the next decade. This growth is
attributed, in part, to the growing U.S. population, specifically minority
demographics. Also, the elderly population is growing as the baby boomer generation
enters into their retirement years, which will result in a surge of social and
health services demands.
In fact, public health social workers, specifically, will see an increase in
employment opportunities of approximately
22% in the coming decade.
Once you have obtained the necessary education, you can consider a variety of
careers in the social services field, such as a social worker, community service
manager, or case manager. It’s a good idea to work with your school counselor to
explore all the possible career options that are open for you as you pursue your
education and future career in the field of case management. With a strong,
projected growth, you will find this career is one that offers a multitude of
opportunities for those who choose it.
Usually, case manager positions require you to have a bachelor’s degree in either
social work, social services, or psychology. You may need to obtain a master’s
degree in social work or in public health if you want to secure the role of case
manager at a school, in a health institution, or if you want to do any type of
As you shape your educational path, you may want to consider Bryant & Stratton
BS in Human & Social Services
degree program. Take various courses, such as abnormal psychology, social advocacy,
public health issues, and family theory that will prepare you for careers in human
*Job market data from the U.S. Bureau of Labor Statistics Occupational Outlook
Handbook is intended to provide insight on occupational opportunities and is not to
be construed as a guarantee of salary or job title. Bryant & Stratton College cannot