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Patient Gratitude My 91-year-old mother has been going to the same primary care doctor for 10 years. Over the years, the CMA (AAMA) at the office has become an important part of my mom’s care. Not only is she incredibly compassionate, friendly, and thorough, but she also has a knack for getting my mom to open up. Whenever the doctor asks my mom how she’s doing, she always says, “Fine.” But when the CMA (AAMA) talks with her, my mom often reveals how she’s really f...

In Bryant & Stratton College’s paralegal program, much of the focus is placed squarely on vocabulary. In the courtroom, at the judge’s bench and in the law office, the language used to practice law is different than the terminology used in any other career. Everyone from the judge to the paralegal needs to understand clearly what is being discussed. “Obviously this is a very technical subject and we need to focus very early on and, really throughout the program, on vocabu...

Before you can win the job you want, you have to know how to get it. In career development courses at Bryant & Stratton College, students learn just that. Instructor Holly Klingler, M.A., M.L.I.S., said she begins the semester by helping her students build a framework for their career motivation. “What is their motivator? Why are they motivated toward the field they are in? What are those motivating factors?” she said.   “We want to create an awareness for why they a...

Gayle Cheeks-Harrell was a stickler for professionalism. As a career specialist who worked to help rehabilitate and prepare substance abuse patients to return to the workforce, she knew that how you looked on the outside was as important as what you knew on the inside. When she passed away last May, her son Eric Harrell, Virginia state director of marketing and communications at Bryant & Stratton College, wanted her legacy to live on. Today it does, through the Bryant & Stratton stude...

The career of medical coding is so much more than simply punching in numbers. Those who code provide the communication between the doctor, the hospital and the insurance company. Every detail needs to be correct. “This really is one of the most important jobs in the hospital,” said Tammy Weaver who teaches in Bryant & Stratton College’s coding and reimbursement program. Coding is also one of the most lucrative careers in a hospital that does not require graduation from a...

It took just sentence to change Robert Taylor’s life. At 36-years-old he was working for Tyson Foods, hanging live chickens on the processing line. He needed to take a vacation day but the forms in his building had run out. He went to HR to get one and offer to take more back to his building. The human resources agent blew him off and said he’d print them later. “He disrespected me. He could have taken 10 steps and given me that form,” Taylor said. “I wanted to c...

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