General and Operations Manager

What is a General and Operations Manager?

A General and Operations Manager is a high-level employee who works to plan, direct and/or coordinate the operations of organizations in the private or public sector. These employees may also be called Facilities Managers, Production Managers, or Store Managers, among many other common job titles. Being employed in this capacity requires you to have a good understanding of all parts of an organization. 

Job Responsibilities

The job responsibilities of General and Operations Managers vary widely according to the type of company, facility or organization that employs them. However, in most employment settings they are responsible for a very wide range of duties. Overall, General and Operations managers are typically responsible for creating policies and/or enforcing policies established by senior executives. Budgeting, financial management, resource planning, human resources, and managing daily operations are the core of their daily duties. To meet those broad responsibilities, they perform any or all the following tasks in the workplace:

  • Establish policies and goals for efficient organizational operation
  • Formulate procedures for following through on those policies and goals
  • Review financial statements, production/sales figures and other performance metrics
  • Manage staff, including assigning duties, scheduling and payroll policies
  • Manage vendors and suppliers to ensure goods and services are provided on time
  • Establish budget guidelines and ensure adherence
  • Coordinate and supervise functions related to production, pricing, sales and/or distribution of products/services

What Can I Do With A General Management Bachelor’s Degree?

Earning a General Management Bachelor’s Degree from Bryant & Stratton College can prepare you to pursue a wide variety of management positions throughout the business world, in non-profit organizations or with government agencies, among other potential career opportunities. This degree program offers a solid foundation in essential skills, including problem solving, strategy and planning, interpersonal skills, communications and marketing, technology, research, project management and much more. It also offers students the opportunity to choose from four specializations, providing in-depth education in eCommerce, Human Resources, Marketing and Project Management. In short, this comprehensive, career focused degree programs work to prepare students with the knowledge and skills they will need for success in managerial roles as they work to build solid, rewarding careers.

Additional Training/Requirements

Training and other requirements for General and Operational Manager positions vary widely according to the demands of different industries and the preferences of individual employers. Most employers will require that candidates for these positions have a significant amount of work experience in a related field or position. This typically means working in lower-level management or supervisory jobs for 3 to 5 years.

Many employers prefer to hire candidates that have earned professional certifications, such the Certified Manager (CM) credential, that indicate a high level of knowledge and training in current management strategies and practices. Some employers may also prefer to hire candidates who have earned specialty certifications and/or licenses specifically related to their areas of management. This may mean accounting certifications for management roles in finance firms, or hospitality/ food service certifications to work in hotel or restaurant management positions. Earning specialty certifications generally means meeting education and work experience requirements set forth by professional organizations and passing an exam.

For more insights into the General and Operations Manager field, please visit the Business Degrees section of the Bryant & Stratton College blog. Exploring the blog and our website can place a lot of good information at your fingertips, helping you find out what you need to know to plan a solid path to success with a career in business administration or any other occupational field that sparks your interest.

Employment Settings

General and Operations Managers are employed in virtually all types of business and industry, as well as non-profit and government organizations. Their most common employment settings, according to the Bureau of Labor Statistics (BLS), are companies and enterprises, restaurants and other eating places, scientific and technical consulting services, local governments and firms that provide computer systems design and related services.

While these projections can help career-minded people evaluate potential employment fields, it is important to note that job market data from the US Bureau of Labor Statistics Occupational Handbook is only intended to provide insight on occupational opportunities. It should not be construed as a guarantee of salary or job title. Neither BLS nor Bryant & Stratton College can guarantee employment in any field.

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