Information Technology Assistant Diploma

B&SC Code: DITA
CIP Code: 11.1002
New York Hegis Code: 5101
Available online in all states

Program: DITA

Students in the Information Technology Assistant diploma will study the fundamentals of computer technology and information systems, hardware, and computer operating systems, with a focus on networking and wireless networking services required in the industry. Students will learn how to install, configure, administer, and troubleshoot networks and perform regular maintenance. Upon completion of this diploma program, students will be prepared to support users and other IT professionals with their information technology needs. This program will prepare students to take the CompTIA A+ certification exam. Graduates of this program may apply the courses and credits toward the Networking Technology AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Effectively communicate with end users, managers, and peers of a technical and non-technical nature.
• Understand the process of Installing, configuring, and troubleshooting hardware and software components in an organization.
• Identify basic routing technologies and network topologies.
• Utilize appropriate current technology and resources to locate and evaluate information needed to accomplish a goal and then communicate findings in visual, written, and/or oral formats.
• Transfer knowledge, skills, and behaviors acquired through formal and informal learning and life experiences to new situations.
• Employ strategies for reflection on learning and practice in order to adjust learning processes for continual improvement.
• Follow established methods of inquiry and mathematical reasoning to form conclusions and make decisions.
• Participate in social, academic, and professional communities for individual growth and to function as a citizen of a multicultural world.