Office Administrative Assistant Diploma

B&SC Code: DOAA
CIP Code: 52.0401
New York Hegis Code: 5005
Available online in all states

Program: DOAA

The diploma program provides students with essential skills for entry-level administrative positions in professional businesses, public institutions, and government agencies. It emphasizes proficiency in modern technology, office procedures, and document processing. Additionally, students will develop vital skills like critical thinking and effective communication which are pivotal for success in today's diverse workplace. Graduates also have the opportunity to apply the completed courses and credits towards the Office Management AAS degree program.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Utilize current and innovative office technology in the operation of office procedures including document production, record-keeping, and file management in the office environment and/or virtual workplace.
• Communicate and collaborate effectively and professionally in a team-oriented environment using current technologies.
• Apply critical thinking skills to evaluate workplace problems and propose solutions.
• Utilize appropriate current technology and resources to locate and evaluate information needed to accomplish a goal, and then communicate findings in visual, written and/or oral formats.
• Transfer knowledge, skills and behaviors acquired through formal and informal learning and life experiences to new situations.
• Employ strategies for reflection on learning and practice in order to adjust learning processes for continual improvement.
• Follow established methods of inquiry and mathematical reasoning to form conclusions and make decisions.
• Participate in social, academic, and professional communities for individual growth and to function as a citizen of a multicultural world.