Medical Administrative Assistant Associate Degree

This course is an introduction to the writing process and the formulation of appropriate workplace communication, as well as the essentials of essay writing. Instruction in effective academic and career reading strategies are introduced, along with basic information literacy skills to retrieve, evaluate, and appropriately use the ideas of others.

This course introduces students to the basic use of computer hardware and software, electronic communication, and the Internet. Students will develop and utilize their technical knowledge, skills, and abilities in working with office technology in order to efficiently perform tasks and complete projects for contemporary academic, professional, and personal use. Students will apply fundamental theoretical, analytical, and problem solving strategies to advance their understanding of computer literacy.

This course is an introduction to medical terminology and the vernacular commonly used in healthcare professions. The focus is for students to build a working vocabulary based on each body systems' location, function, organs, and common diseases. Essential to healthcare communications, students will be evaluated on correct usage, spelling, and pronunciation of terms.

This course introduces students to the electronic health record (EHR) and its application in maintaining and retaining patient data. Reliability, accuracy, completeness, and validity of digital health information will be emphasized. Healthcare stakeholders, delivery forces, laws, policies, and standards will be discussed to help students understand the importance of ensuring confidentiality, exchange, privacy, security, access and disclosure.

This course provides an overview to the anatomical structures and physiology of the human body. Each body system is studied, including their respective organs, structures, and functions. Students will assess how each system participates in homeostasis of the body.

This course examines the ways that culture, gender, sexual orientation, religion, socio-economic status, and other factors of diversity affect the helping relationship, helping strategies, and the effectiveness of human service provision. Emphasis is on understanding the diversity of factors that affect how and why an individual accesses human service organizations and the human service worker's ethical responsibilities as it relates to sensitively honoring clients' cultural experiences.

This course provides an overview of the administrative functions that occur in the front office of a medical facility. Students will learn the essential medical administrative skills including; professionalism, patient reception and interaction, communication skills, scheduling, basic billing, as well as maintaining medical records.

This course introduces students to medical insurance and billing cycle tasks common across healthcare systems as well as third- party payers and commercial insurance plans. Topics include claim form preparation, processing and submission activities, in addition to basic coding nomenclature. Students will also examine plan options, payer requirements, state and federal regulations.

This course builds on the medical office and support services course with in-depth study of administrative and supervisory skills necessary for daily medical office operations. Students will expand their knowledge and skills for managing medical records, confidentiality and release of health information, as well as quality assurance and practice efficiency.

Healthcare is a service industry with patients assessing the value of their experience beyond the medical care, to also include the service and support associated with the care.u00a0 In this course, students will learn medical professionalism, medical ethics and verbal and non-verbal communication.u00a0 The class will also focus on patient education, satisfaction, and interaction in the medical field.u00a0 _Note:u00a0 Students who started MDAA101 before Spring 2023 will take_

This course will help students learn and apply concepts relating to various workplace situations. Learners will gain a fundamental understanding of the connectivity across course disciplines that incorporate numerical calculations, ratios, proportions, percent, measurement, algebraic concepts, and the ability to visually communicate numerical information.

The internship provides students with valuable field experience under the supervision and evaluation of a cooperating facility and the College. Students apply knowledge and skills gained in the career program for 90 hours at the host site. Students also dedicate 45 total hours for program coordination purposes, evaluation of the internship experience, and refinement of their portfolio.

In this course, students will learn how to perform advanced information processing tasks using Microsoft Word. Students will also practice their keyboarding skills through timed tests and apply this learning to complete assignments in a timely manner.

This course introduces students to the basic tenets of the communication process and the necessity of effective communication in order to achieve academic, professional (career), social, and personal goals. Students will consider factors which influence the achievement of those goals for academic, professional (career), social, and personal success, as well as for the creation of productive learning communities and students' transformation into agile, lifelong learners.

In this course, students are instructed in the various rhetorical modes of academic essay writing, including informative, persuasive, and research-based papers. In addition to academic writing, students are introduced to oral presentations. Students learn to examine the purpose and audience of written and oral communications and craft appropriate messages. Students will also refine their revising and proofreading skills.

In this course students will identify, evaluate, and apply ethical and moral theories relevant to contemporary issues in healthcare and human services. Students will also assess the obligations of a healthcare or human services entity to its community and the underlying ethical issues that can affect those obligations. Students will be able to respond to ethical issues and dilemmas with empathy and professionalism, and will have the analytical tools necessary to navigate future ethical issues in healthcare and human services.

This course helps students develop quantitative literacy skills for personal and professional lives. Students will use reasoning and mathematical methods to find solutions to real-world problems. Students will use algebraic, financial, proportional, probabilistic, and statistical methods to draw conclusions and/or make decisions.

In this course students will review career development theory as it relates to the decision- making and planning processes. Students will consider their competencies and behaviors when searching for internship and career entry positions. Learners will process feedback on their self-marketing techniques and input regarding career development practices.