Hospitality Diploma (NY only)

B&SC Code: DHOA
CIP Code: 52.0901
New York Hegis Code: 5010
Available online in NY

Program: DHOA

The Hospitality diploma program offers students the foundational knowledge and relevant skills in customer service, front-office procedures, and service operations within the hospitality industry. Graduates of this program will be prepared for entry-level positions supporting customers, patrons, and management to ensure quality service, comfort, and efficient facilities management. Graduates of this program may apply the courses and credits toward the Hospitality Management AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Utilize appropriate current technology and resources to locate and evaluate information needed to accomplish a goal, and then communicate findings in visual, written and/or oral formats.
• Transfer knowledge, skills and behaviors acquired through formal and informal learning and life experiences to new situations.
• Employ strategies for reflection on learning and practice in order to adjust learning processes for continual improvement.
• Follow established methods of inquiry and mathematical reasoning to form conclusions and make decisions.
• Participate in social, academic, and professional communities for individual growth and to function as a citizen of a multicultural world.
• Demonstrate knowledge and skills employers expect of new hires entering the career field.