Medical Office Assistant Diploma

This course is an introduction to the writing process and the formulation of appropriate workplace communication, as well as the essentials of essay writing. Instruction in effective academic and career reading strategies are introduced, along with basic information literacy skills to retrieve, evaluate, and appropriately use the ideas of others.

This course is an introduction to medical terminology and the vernacular commonly used in healthcare professions. The focus is for students to build a working vocabulary based on each body systems' location, function, organs, and common diseases. Essential to healthcare communications, students will be evaluated on correct usage, spelling, and pronunciation of terms.

This course introduces students to the electronic health record (EHR) and its application in maintaining and retaining patient data. Reliability, accuracy, completeness, and validity of digital health information will be emphasized. Healthcare stakeholders, delivery forces, laws, policies, and standards will be discussed to help students understand the importance of ensuring confidentiality, exchange, privacy, security, access and disclosure.

This course provides an overview to the anatomical structures and physiology of the human body. Each body system is studied, including their respective organs, structures, and functions. Students will assess how each system participates in homeostasis of the body.

This course introduces students to the basic use of computer hardware and software, electronic communication, and the Internet. Students will develop and utilize their technical knowledge, skills, and abilities in working with office technology in order to efficiently perform tasks and complete projects for contemporary academic, professional, and personal use. Students will apply fundamental theoretical, analytical, and problem solving strategies to advance their understanding of computer literacy.

This course will help students learn and apply concepts relating to various workplace situations. Learners will gain a fundamental understanding of the connectivity across course disciplines that incorporate numerical calculations, ratios, proportions, percent, measurement, algebraic concepts, and the ability to visually communicate numerical information.

This course provides an overview of the administrative functions that occur in the front office of a medical facility. Students will learn the essential medical administrative skills including; professionalism, patient reception and interaction, communication skills, scheduling, basic billing, as well as maintaining medical records.

In this course, students will learn how to perform advanced information processing tasks using Microsoft Word. Students will also practice their keyboarding skills through timed tests and apply this learning to complete assignments in a timely manner.

This course introduces students to the basic tenets of the communication process and the necessity of effective communication in order to achieve academic, professional (career), social, and personal goals. Students will consider factors which influence the achievement of those goals for academic, professional (career), social, and personal success, as well as for the creation of productive learning communities and students' transformation into agile, lifelong learners.

This course examines the ways that culture, gender, sexual orientation, religion, socio-economic status, and other factors of diversity affect the helping relationship, helping strategies, and the effectiveness of human service provision. Emphasis is on understanding the diversity of factors that affect how and why an individual accesses human service organizations and the human service worker's ethical responsibilities as it relates to sensitively honoring clients' cultural experiences.